Yes, I DISLIKE them both. Globe Telecom and Smart Communications. Last Tuesday, I was contemplating – should I subscribe to a 5day unli data with Globe Telecom or use my pocket wifi and subscribe to Smart’s 5day unli data. It was a tough decision. I had to weigh the pros and cons – and then…
Tag: Smart Communications
Smart WRONG KEYWORD charging!
I looked at my rewards points and saw that i had about 44,000 points. I attached a photo that I copied from the Smart Web Connect site – it said text REDEEM to 9800 And so I did – and when I did, I received an automated reply that said: YOU TEXTED A WRONG KEYWORD….
Smart Buddy: AND it happens YET AGAIN!!
This is the exact email that I sent to Smart’s customer care email, MVP’s email and Inquirer’s The Consumer: ——————– Service Request # 315892069 And it happens YET again. I just lost 500+ text messages today, it happens YET again!! Yesterday – July 15, 2010 at 11:08am – I checked my balance and it read:…
Smart’s 1time goodwill appeasement..
Last weekend, I got a direct message from SmartCares: (Read from the bottom post up as the first message is at the bottom) Okay – to be honest, I was insulted. Why? Because to appease me, they’re just throwing in 500 free global texts! I mean, the reason why I’m complaining is not about getting…
Missing 500+ FREE text from Smart Buddy!!
Here’s the deal – last June 20, 2010 I checked my Smart Buddy’s balance – it said that I had load credits amounting to P2.31 with 913 FREE text messages to ALL networks. Last June 30, 2010 out of curiousity, I checked my balance – the load credit was still the same at P2.31 while…
Boo Smart Buddy! Boo!!
What do you do when all of a sudden your 500+ free text messages become missing? You call the telecom’s customer service hotline, am I right? Well, I did just that – but you know what? Apparently, their customer service hotline requires your number to have a enough load to make the call. Since my…