Yes, I DISLIKE them both. Globe Telecom and Smart Communications.
FYI: This PowerSurf PV99 is just a freebie combo that I got for my plan.
This situation forced me to subscribe to Smart’s 5-day Unli date which was also P200.00. Since I have a Smart prepaid sim (I maintain a load) and so I bought a Smart Broadband sim and I used it in my pocket wifi. This pocket wifi device I have used in Singapore and was so happy with it! Maybe because the signal in Singapore is stable compared to here in Manila. I used a Sun, Smart and Globe broadband sims in my pocket wifi and I get crappy signals – but hey, what can I do right?
I was honestly expecting very good signal from Smart. As we all know, they are the LARGEST network in the country, plus, I know for a fact that they very strong in the provinces. So, I assumed that even in Subic, their signal will be strong. Well – I was wrong.
Wrong because even if the signal is strong (full bar signals) I was unable to connect to the internet. There were times that I would be able to connect but the speed was mediocre. Here is a screen capture that I got from my iPhone. It’s so laughable – seriously.
So there, when I was at our place in Subic – the signal bars were full. I can successfully send text messages and make calls via my Smart prepaid number, but I was unable to connect to the internet. The light was green – yet, no connection whatsoever. I complained on this last Wednesday April 16, and then again on the 17th and then again on the 18th. I got the reference number 527723231, but during my follow ups – gosh, the agent told me that there was nothing he can do because there were no signal interruptions in my area. I was pissed! I mean, hello – I paid P200.00 for a 5-day unlimited date subscription BUT I was able to browse at all! Don’t I have the right to complain? Well, apparently to that agent, I didn’t have any right to because there is signal. I had to tell him repeatedly that I agree that the signal bars are full BUT I am unable to broswe or connect – ahhhhh.. FRUSTRATING!! The agent just told me to complain when the subscription is finished.
So, in conclusion – THERE IS REALLY NO BETTER NETWORK! They’re both the same. They’re both crappy! Sorry friends working in the network – but seriously, PUT yourselves in our shoes!!
But since I live in the Philippines, I NEED to take in their crap.
Goodness!! Goodness talaga…
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