I looked at my rewards points and saw that i had about 44,000 points.
I attached a photo that I copied from the Smart Web Connect site – it said text REDEEM to 9800
And so I did – and when I did, I received an automated reply that said:
YOU TEXTED A WRONG KEYWORD. TO KNOW WHAT YOU MAY REDEEM, TEXT REDEMPTION TO 9800. THIS MSG IS P1.
Now, why the HELL am I being charged for a wrong keyword that I just COPIED & FOLLOWED from the Smart Webconnect site??
THIS IS NOT MY FAULT AT ALL!!!
Had the instructions said to text REDEMPTION instead of REDEEM – I wouldn’t have been charge P1.00 for the wrong keyword!!
WHAT THE HELL IS HAPPENING????