Yesterday, I got the shock of my life inside a Daiso store in Magnolia. I’ve always been exposed to Pinoys that are very helpful to their elders. We are all witness to it. We were all taught to help and assist our elders right? So this incident really shocked me. There was an elderly woman…
Tag: Customer Service
When your change is – KULANG, AGAIN!
UPDATE: 09/01/2014 2:50PM I called The Bistro Group this morning and was able to talk to Je Matias, Marketing for Watami. I told her what happened and she apologized. She asked for my name and contact number because the VP for Operations of Watami will call me to apologize. I just spoke to a certain…
Thank YOU iStudio!!
Last Tuesday, was just an ordinary day. But then after lunch, when I opened my Macbook, I noticed that the trackpad wasn’t working 100%. Meaning when I was navigating it – and wanted to scroll down and click – I couldn’t do so. It wasn’t responding at all. I was nervous, so I would do…
When your change is – KULANG..
I really hate it when retailers don’t give you the exact correct change. What I hate more is that they expect you to understand without informing you that it’s kulang! They will just hand you the change and be silent. I’ve often asked these cashers why their change is kulang and they will just reply…
My Cebuana Lhuillier Experience
02/27/2014 10:13PM UPDATE: I received an email from Cebuana Lhuillier Cares. Please see the screen shot at the bottom of the post. —– I’ve been hearing a LOT about the Cebuana Lhuillier Pera Padala through my helpers. They tell me that this mode of money transfer is very convenient for them. All they need to…
The Bellevue Manila: Hospitality at its best!
I am not much of a local traveller, but what I am is a breakfast (buffet) addict. I love going to hotels and restaurants to enjoy their breakfast offerings, especially buffets! Ask my friend Kath, we’ve both enjoyed hours of eating and swapping stories over breakfast. So when my ever dearest Jane invited me to…
Good Customer Service by Sugarhouse
I have been saying time and time again, that nothing beats good customer service. So here I am writing about it! I am very happy that at least the country, establishments are improving, customer service wise. So yesterday after we had lunch in Greenhills, we walked by Sugarhouse and decided that we would like to…
Ms. Vance Collona
One of the if not the BEST customer service representative I’ve spoken to in years! and she’s from the Cebu Pacific hotline! 70-20-888 The person I spoke before her dropped my call when I asked for her name. Bad move! And so when I called back – it was Ms. Vance Collona who took my…