Kettle

Kettle has been in my radar for a long time now.  Ever since seeing it on my IG feeds and posts of my fellow bloggers.  I became curious.  Unfortunately – I’ve never had the chance to try the restaurant.  It was always full whenever we go.  We were always more the 12th in line.  And since we’re always with the kids – their tummies cannot wait.

Yesterday morning, my Panget decided to head to Shangri-La Mall.  While in the car, we were already discussing where to have lunch.  It was Panget who decided on Maple.  But I wanted to try my luck in a different restaurant.  So when we got to the mall at 11:15, the first thing I did was go to Maple – but they weren’t accepting reservations – we weren’t that hungry yet, so we thought of walking around the mall.  While window shopping – I told my Panget that I will try my luck at Kettle.  So I went up to Kettle and left my name and number – my name was 6th in line.  I met up with my Panget and told him that – he said that it was close to impossible.  So we strolled walked and looked around, as we always do.  After 30 minutes, we decided that we might seriously need to head on to Maple – because Mass in the main wing was ending – so for sure the influx of the lunch time crowd will be expected.  On our way down to Maple – we walked past Kettle.  The kids suddenly needed to go to the bathroom and my Panget went with them, I told him that I’d try my luck!  So, when I got to the podium – I asked what number we were – we were 4th in line.  But then the nice receptionist said that she just gave the bill to a table that can accommodate us – I was thrilled!

There I met Rosh (he was wearing a chef’s garb) so I asked for his recommendations on the dishes.  The first thing he recommended was the Buttermilk Fried Chicken – it’s THE best seller.  I knew I was going to order that, so I asked for others – and he graciously pointed to and explained the dishes one by one.

Within minutes, we were seated and these are what we got:

I ordered this one for myself because Rosh said it was good.  And I was happy that it was good!  It’s not the best, but it’s good enough.  I like roast beef and so I enjoyed this dish very much.  I got fries as a side dish for this – and I think that was a mistake.  I should have just stuck with the rice as side dish because it would be the better partner.  I would have enjoyed it more!

One thing I can say about Kettle is that their SERVICE IS IMPECCABLE.  As my Panget mentioned to me –  the waiters were very helpful, confident and knowledgeable on the menu.  He said that you would feel the difference in the service because they move fast and are very efficient and accommodating – it seemed as if they were trained very well in the art of service.  They are very attentive and are all smiles – they’re dressed very well too!  In my Panget’s own words ‘Iba yung ramdam ng service nila‘  Also, since we were seated near the kitchen – Rosh, would show me the dishes he was going to serve other patrons.  It was really nice of him to be honest – because I’m sure if it was just another person, he or she would just go on their way and serve the food. They looked really good – presentation wise.  But I’m sure most of the food on the menu will not disappoint taste wise.

So there, to the staff of Kettle – especially Rosh, THANK YOU for your wonderful customer service and food creations.  Our lunch yesterday was extra special – amidst the chaos of the Sunday lunchtime crowd – you were able to attend to our needs perfectly!  Thank you for giving us the attention – we appreciated it very much!

See you soon!!

Kettle
East Wing Shangri-La Mall